US-based customer engagement software producer Podium has obtained $60m in a series B round backed by GV, the early-stage corporate venturing unit of diversified conglomerate Alphabet, VentureBeat reported yesterday.
IVP led the round, which also included Accel and Y Combinator.
Founded in 2014, Podium has developed a platform for retailers to gain online customer feedback and improve their service. The company also offers a messaging platform that enables businesses to respond to email, Facebook, Google and webchat messages.
The platform is currently used by more than 20,000 businesses, which are charged by the number of stores they have.
The cash will go towards the recruitment of additional engineers and expand internationally, with a first focus on the UK.
GV previously participated in a $32m series A round in May 2017 that was led by Accel and also included Summit Partners and Y Combinator.