Happy Returns, the US-based provider of a consumer goods returns service, has raised $11m in funding from payment technology provider PayPal and venture capital firms US Venture Partners and Upfront Ventures.
Founded in 2015, Happy Returns offers a range of software, services and logistics functions that help retailers including online stores organise product returns for their customers.
Customers can opt for in-person returns through Happy Returns’ network of brick-and-mortar return bars or through couriers. The returns are aggregated at the beginning of the process to ensure swift delivery to the client.
The round increased Happy Returns’ total funding to $25m. It secured $8m in a US Venture Partners-led series B round in late 2017 that was backed by Upfront Ventures and Brian Spaly.
Advertising agency R/GA supplied $120,000 for the company in 2016 through its participation in the R/GA Connected Commerce accelerator. Upfront Ventures, Lowercase Capital and Maveron provided $1.9m in seed capital for Happy Returns the same year before joining Spaly for a $4m series A in 2017.