Spain-based artificial intelligence search engine Inbenta has raised $2m in a series A round led by Amérigo Chile Early Stage and Growth, a corporate venturing subsidiary of telecommunications company Telefónica.
Inbenta aims to create a personalised online search engine experience using features including features including natural language processing products, avatars, virtual assistants and search engines.
Most current search engine technology is based upon keywords and many companies rely on customer support centres which are expensive to manage as businesses and customers increase.
Once Inbenta’s software is familiar with user content, it can provide tailored request and customer support. Inbenta, which charges clients per customer search request once the content is integrated, will use the funds to expand in Latin America.