Telecommunications companies Swisscom and Vodafone have exited UK-based communications intelligence technology producer Cognia through an acquisition of undisclosed size by data archiving software provider Smarsh.
Founded in 2007, Cognia had built a cloud platform that combined voice archiving with audio search and analytics tools, allowing businesses in industries such as retail, finance, healthcare and energy to log phone-based customer service interactions.
Swisscom invested an undisclosed amount in Cognia in mid-2015 through its Swisscom Ventures unit, while Vodafone’s corporate venturing subsidiary, Vodafone Ventures, is also an investor according to Cognia’s webite.
Private equity firm Oxford Capital Partners led a $3.2m round for the company, then known as Compliance Phones, in 2011.
Stephen Marsh, founder and chief executive of Smarsh, said: “Smarsh is focused on providing worldwide financial institutions with the retention and oversight solutions to meet the latest regulatory requirements.
“Adding the innovative technology and team from Cognia is core to this strategy. It positions Smarsh as the only archiving provider directly capturing mobile voice content from the carriers, along with the most reliable and efficient technology solution to conduct oversight of all of their electronic communications in one place.”