Customer service provider Freshdesk has acquired India-based app user engagement company Konotor for an undisclosed sum, providing an exit to mobile semiconductor maker Qualcomm, LiveMint has reported.
Spun out of Demach Software India in 2012, Konotor provides user engagement technology for mobile app developers. It will continue to operate independently, though Freshdesk has said the acquisition will help it to “create powerful customer experiences”.
Qualcomm and venture capital firm Accel Partners invested $125,000 in Konotor, also the winner of the Indian branch of Qualcomm’s QPrize in 2014, in May the same year. It was also a participant in retail chain Target’s Retail Accelerator Challenge, securing $30,000 in the process.